If it is true that we are what we think, it is no doubt also true that we are what we want.
Dr. Marc, PS 63:7, ÀΩ,
How attentive are you to the non-verbal signals that your team members might be sending you in the workplace throughout the day. For example, showing up to work five to ten minutes late on a regular basis; their personal appearance has become just short of sloppy; they once being enthusiastic and social are now withdrawn; emotions, behaviors, and attitudes seemed strained; they have become reluctant in giving eye contact; work performance has fallen drastically.
Become aware of these types of signals, watch for them, then when seen, make a concerted effort to sit down with this person and have a serious discussion about what might be going on. Actively listen to what is being said, collect the facts, and then commit to helping fix the problem.
An act of kindness is always in our power, be a little kinder than necessary and it is amazing how things can turn around.
Dr. Marc, PS 27:4, ÀΩ
There will be times when in conversation with your team that a situation will evolve that steps on your toes, pinches a nerve, pulls your last hair, adds the final straw to the camel’s back. It will be enough for you to go off the deep end.
If a team member is the cause of this distress, this is the time to bite your tongue and not give him or her your pointed opinion in public. Ask this person to follow you to a quiet place, and then tell them what they need to hear.
And remember when giving criticism, criticize the action not the individual. Focus the criticism. Focusing the criticism means separating your observations from inferences, thoughts about why the person might have done what they did, from your feelings so you can make a statement of the problem which is clear and easy to understand.
Also be mindful of your tone of voice, for the tone of your comments in general derives from your attitude at the moment and communicates a lot: your inner anger, any negative feelings built up, the level of respect you currently have for the person, a having or showing a feeling of patronizing superiority. Not good!
Remember, you are the boss, set the proper example. Lead by example.
Dr. Marc, PS 63:7, ÀΩ
I have never come across a person that doesn’t like, from time to time, to receive a word of congratulations for doing a good job. Oh, there are those who say that “it’s not really important”, but deep down it does. We all like to be recognized as part of the team, a valuable asset, a contributor. There is a sense of satisfaction and self-worth when receiving that proverbial pat-on-the-back, the at-a-boy, or high-five for efforts put forth.
Want to put a smile on someone’s face? Truly catch them off guard? The next time your co-worker, peer, subordinate, boss, friend or family member does something that really warrants recognition, drop a personal hand written note to them in the mail (send it home for the greatest impact and surprise). Let them know that whatever they did, didn’t go unnoticed. Let them know that their efforts mattered. By the way, a hand written note sends along with it the message that “they” were worth your time.
You see when we acknowledge someone, we recognize their value and importance. It gives the gift of encouragement and builds confidence. Acknowledgement communicates that you care.
Make a conscious choice daily to let someone know that you’ve noticed and believe in them. Extend encouragement, inspiration, courtesy, reinforcement, praise, approval, and applause.
Dr. Marc, PS 63:7 ÀΩ
Have you every pondered what you would do if you were inside the movie, “Groundhog Day”? With no barrier on time limits, would you learn several languages; scale the tallest mountains in the world; learn how to fly a plane; take part in an archaeological dig; navigate the Amazon, Parana, and Madeira rivers in South America; become an Astronaut; master the games of cricket and rugby; play the cello; build that special relationship?
Pick those things that you dream about and begin pursuing them, for we do not remember days, but we remember moments.
Life is to be lived. The best way to live is to accept each second, minute, hour as an unrepeatable miracle, because in reality that is what they are.
Dr. Marc, PS 63:7, ÃΩ
There are days and then there are “days”. Some people see the glass as half full. Others see it as half empty. And then there are those who see their glass as half empty with dirty water. Nothing is more disheartening to people then seeing those that surround them in an unhappy state of mind.
Problems, we all have them. Even the greatest among the living have their disappointments. No one is exempt. However problems give us the opportunity for growth. They make us think, stretch our imagination, venture into unchartered territory, and to question the status quo.
You can triumph over any obstacle that you encounter in your path if you are unwavering, courageous, and methodical. Never be fainthearted. Be determined, but never bitter. Permit nothing to dissuade you from pursuing the outcome you have set for yourself.
No matter how enormous a problem may present itself to be, just remember that mountains, once scaled, provide an exceptional view from the top.
Dr. Marc, PS 63:7, ÀΩ
Our frame of mind has a great deal to do with our effectiveness when dealing with others. Whether it is interrelating with those we work with, networking with new acquaintances, or having a discussion with family or friends. When we display annoyance, frustration, rudeness or exasperation, those around us begin to feel uneasy, uptight, and tense. On the other side of the coin, when we are amusing, amiable, relaxed, or sociable, positive connections are made.
Restorations restore relationships. Start with your heart and then move on to your mind.
Dr. Marc, PS 63:7, ΑΩ
To effectively impact a life, a relationship must be forged, trust built, honesty spoken, commitment made, and accountability established.
Now you’re getting somewhere.
Dr. Marc, PS 63:7
Whenever leaders face a problem, they automatically evaluate it, measure it, pick it apart, and begin solving it. In time this becomes the natural thing to do.
Dr. Marc, PS 63:7, ΑΩ
Those that hold the label “leader” must not only know their strengths and blind spots, capability and limitations, potential and Achilles’ heel but also their current frame of mind. Why? Because leaders are human and can just as easily hinder progress as they can works towards creating it.
Dr. Marc, PS 63:7, AΩ