What do southeastern California, southern Arizona, and northwestern Mexico have in common? They’re the home grounds of the Saguaro cactus. The terrain in which the Saguaro thrives is especially rocky consisting of desert slopes and flats. They also live in bajadas or lowlands.
The cactus likes a hot, dry climate and does not need a lot of water to survive, however it does need some water. It can absorb a lot of water because the ribs on the plant can expand and because of its amazing root system.
The root system is very shallow for such a tall, heavy plant. It has one tap root that is only about three feet long and two sets of radial roots. One radial root set is a thick root system, which is only about one foot long, and the other is a thinner root system that grows to a length equal to the height of the Saguaro Cactus. This unique root system allows the cactus to deal with any water or survival problem that it might face during the hottest of desert days.
Much like a root system supports the cactus; the root cause of an issue will continue to support the problem until uncovered or identified. Without knowing the root cause, the best you can hope for is to treat the symptoms and cross your fingers hoping for the best.
Once you have identified the root cause of the problem begin to select strategies to deal with it. I say “strategies” because there might be several ways to approach a problem to get the same end results. Some strategies look good on paper until you attempt to apply them to the real world. Then they flop. It’s always good to have a back up plan. When considering strategies, ask yourself the following: What strategie(s) did I use to solve a similar problem in the past? Did I receive the type of results I was hoping for?
When you have made the decision on which strategy is the best to use, apply it to the problem and measure the results. Document the outcome for future reference. You never know when you will encounter this similar problem again. There is no sense in recreating the wheel if you don’t have to.
Possibly, you could put this information in a Problem Solving Journal (Hey what a SMART management idea!)
What benefits can you gleam from becoming a better problem solver:
* You will take a shorter amount of time to deal with situations
*You will begin anticipating problems and will take steps to eliminate them before they happen (creative and innovative thinking will occur)
* Your decision making will improve
* Your communication skills will become stronger
* Your employees’ performance will be enhanced
* You will project strong self-confidence
* Your value in the eyes of others will grow
* You will become a well rounded business person
Dr. Marc, PS 63:7
In order for teams to become successful there must be willingness between members to strive towards achieving a common outcome. The synergism that evolves between team members comes from trusting one another. Trust is the firm reliance on the integrity, ability, or character of a person.
The following statements reference elements that help create an atmosphere of trust among team participants.
- Clear and consistently administered objectives and goals.
- A work environment that is productive.
- Open, honest, straightforward communications.
- Individuals with a strong sense of truth and value.
- An atmosphere that allows everyone to contribute.
- Increased awareness that will foster cooperation.
- Accepting others for who they are.
- Fair leadership.
- Management that is decisive in their choice of course.
- An environment that promotes loyalty.
- The sharing of common goals and personal expectations.
- Supervision that listens with sensitivity.
- Individuals that will take responsibility for their actions.
- Respecting the thoughts and opinions of others.
- Trusting the ability and strength of others.
- Team players that possess confidence in themselves.
- Supervision that will share authority.
- Management that will readily give credit where credit is due.
Dr. Marc, PS 63:7
Today’s employees may not need a pay increase as much as they desire a personal pat-on-the-back from their manager for a job well done. Listed below are some proven motivational techniques that managers can use to stimulate their staffs, while creating a friendly work environment.
- Be willing to take the time to meet with, and actively listen to, employees. Set no time limits.
- Take a moment to personally thank employees for doing a good job. Do this face to face, verbally, in writing or both. Do it in a timely manner; do it often and be sincere.
- Provide honest and specific feedback about the performance of the employee, the department, and the company.
- Involve employees in the decision-making processes of the company, especially when those decisions will have a direct impact on them.
- Allow employees to have responsibility and accountability for their work. Delegate authority for decision-making.
- Create a work environment that is respectful and trusting. Allow innovation and creative thinking.
- Provide information about how the company makes and loses money, upcoming products, and strategies for competing in the marketplace and how the person fits in with the overall plan.
- Recognize personal performance achievements. Reward fairly and adequately.
Dr. Marc, PS 63:7
47, 48, 49 and 50. Whew, those sit-ups are killers. I hate doing them, along with running, jumping jacks, push-ups, pull-ups, skipping rope and stretches. But what I’ve come to realize is that working towards keeping oneself healthy not only benefits my personal life but my business productivity as well.
The success level achieved by many businesses depends profoundly on the efficiency and performance of its employees. There is strong documentation to suggest that surplus body weight, high levels of nervous tension, and other multi-tasking factors are associated with increased healthcare cost and illness-related absenteeism. Providing education and inspiration to improve individual health can produce valuable rewards for both staff and management members. Because a good majority of people spend a great many of their waking hours at work, that can be an excellent environment for influencing healthy habits.
Just as a side note, in an article written on absenteeism in October of last year by authors Dan Witters and Sangeeta Agrawal, the following insight from their research is shared: “Full-time workers in the U.S. who are overweight or obese and have other chronic health conditions miss an estimated 450 million additional days of work each year compared with healthy workers resulting in an estimated cost of more than $153 billion in lost productivity annually.” How much of this loss comes from your business location?
Not only will a structured daily exercise routine profit an individual physically and mentally but possibly ease some pain in the area of their wallets in the long run. Did you know that Medicare’s Office of the Actuary published an online report in the Health Affairs journal, stating that health care spending in the U.S. will make up nearly 20 percent of the economy by the year 2019? According to the actuaries, Americans will spend an average of $13,652 per person a year on health care in 2019. By 2020, according to the National Health Expenditure Projection Forecast Summary (2010-2020), national health spending is expected to reach $4.6 trillion and comprise 19.8 percent of Gross Domestic Product (GDP).
If you’ve ever considered putting into place a company wellness program now is the time top step forward. The return on the investment can be bountiful. It can reduce staff absenteeism, lower stress levels and up morale, increase staff efficiency and production, trim down healthcare expenses, reduce chronic disease risk, and improve retention of healthy employees. Not a bad tradeoff.
What Affects Staff Productivity
One of the most serious health-related problems in the workplace impacting on-the-job disasters, absenteeism and lowered productivity is fatigue. Nearly 40 percent of U.S. workers experience fatigue according to a study in the journal of Occupational and Environmental Medicine (Estimated cost, $135 plus billion per year in health-related lost productivity and 84 percent of the costs were related to reduced performance while at work, rather than absences). Poor sleep habits leading to fatigue that can zap ones energy is compounded by not having a regular exercise routine, high stress and anxiety levels, dehydration, and the foods chosen to eat.
Why should you encourage employee to embrace “being healthy” as a life style choice?
- A healthy employee is a productive employee but more important they are the greatest asset that the business possesses. They are the heartbeat of the organization, its character, depth, energy, driving force and vigor.
- Healthy employees possess more “oomph”. This get-up-and-go allows the employee to stay focused on the task at handing, bringing the best of themselves to the forefront.
- Healthy employees tend to step up to leadership roles. When one feels good they believe they can conquer the world.
- Healthy employees have more self-assurance. This declaration strengthens the employee to test themselves and to make every effort to reach higher levels of personal achievement.
- Healthy employees have a propensity to reach objectives. An employee with the demonstrated ability to set challenging objectives, and then REALIZE those objective, is a valuable asset to any business.
- Healthy employees can make excellent team-players. No matter what transitional level a team is functioning in (Forming, Storming, Norming, Performing, or Transforming), this employee is likely to participate and make a positive contribution.
- Healthy employees are more inclined to possess and project better attitudes. When one feels good about themselves physically, mentally, and spiritually, one becomes more balanced with the things around them.
Dr. Marc, PS 63:7
The major objective of an employment interview is to gather pertinent information as to whether or not the candidate applying will be the best fit for the position to be filled. Just because the appearance of the individual is exceptional and the resume is nice and tidy you still need to commit your time wisely to asking thought provoking questions that will draw out quality answers that key on specific performance characteristics. Be inquisitive. Get examples to turn generalities into specific responses.
Consider using the following types of questions to both benchmark and measure past candidate experience and performance.
- Please provide me with an overview of your (current/past) position and describe a major impact (change) you made within that position.
- Tell me about a time you were totally committed to an assignment/task/project. Why such commitment?
- Describe a team effort that you participated in and what were your responsibilities?
- Think about a high pressured, conflict-filled situation that you were part of. Describe your role in the situation, how did you handle it, and what was the final outcome?
- What is the most significant individual accomplishment you have ever achieved?
- Provide several examples of when you took a leadership initiative in bringing about something over and above expectations?
- Most people believe that they are problem solvers. Can you share a few examples of the types of problems you like to solve?
- Express how you felt when an assignment you were working on failed. How did you overcome the disappointment?
- You knew that you were coming in for an employment interview today; how did you prepare yourself for this interview?
Dr. Marc, PS 63:7
Hard to believe that it is that time of year again. The time when we set our sights, visions, hopes, and dreams on a new year that is set before us. New Year’s resolutions are what we call them. Most of us make them. We make a commitment to one or more personal goals, projects, or for the reshaping of a habit. We hope that making such a change will be advantageous to us.
Some of the most popular goals we set for ourselves include eating better, losing those holiday pounds we’ve put on, exercising more, finding a better job, learning a new language, managing our time, getting out from under debt, reducing stress levels, being less grumpy, and even falling in love.
Past research has shown that approximate 78% of those who set New Year resolutions fail. Most resolutions last from between New Year’s Day and Valentine’s Day, just a mere 45 days into to commitment. The studies have also shown that men achieve their goal (resolution) 22% more often if they engage in goal setting, while women succeed 10% more when they make their goals public and get additional support from their friends.
Just like we establish worthwhile resolutions for the betterment of ourselves, we can also set in motion resolutions for the benefit of our businesses and employees.
Want to know how businesses can become highly respected and how to give employees more opportunity to capitalize on their potential while becoming more efficient and successful in the business? Set a new resolution! Begin by constructing a respectful workplace.
A respectful workplace is one where employees can feel reasonably safe and where they are treated fairly, creating and allowing the freedom to focus on getting work done. Respect means showing consideration for others, their feeling, emotions, attitudes and differences. It is accepting them for who they are, not who you think they should be. It is allowing employees to become part of your company culture while retaining their own personal identity.
When people find joy in their work and respect their managers, supervisors and co-workers, productivity will soar. When people are unsure or afraid, intimidated or threatened, they spend their time and energy searching for a safe haven to become part of.
In order to create a respectful work environment, it is important to first understand the differences between respectful and disrespectful workplaces.
A respectful workplace is one where employees and managers are willing to help where ever needed, where people are not afraid to express their honest opinions, where people are not afraid of disagreements because they realize diversity is healthy. Employees feel empowered to do their jobs and to contribute to change. They understand that their ideas are sought after and valued, that innovative and creative thinking is acceptable, and all suggestions have merit. When a process does not work, people are not blamed. Issues are identified and examined. Coaching and constructive criticism are freely given both horizontally, vertically, and diagonally throughout the organization. Work is completed on time, while the quality of service and products remain high. Customer satisfaction ratings receive high marks while complaint percentages dwindle.
On the other side of this two-edged sword a disrespectful workplace creates an environment where it is hard for managers and employees to get things done. Employees undermine efforts to make change, the rumor mill begins running at full throttle, and employees refuse to take personal responsibility for their actions and performance. “It’s not my job!” becomes the company’s business slogan. When mistakes are made, fingers are pointed and criticisms are vented. People will not share their opinions/ideas on the chance of it being seen as foolish. No one wants to chance rocking the boat. Service quality falters while registered complaints increase. Attitudes and morale become unpredictable.
Creating a Respectful Workplace
After identifying where you (the company) are in relationship to “respecting others”, you can begin to create training, coaching and open discussions to move from a disrespectful to a respectful working environment.
Here are several proven steps that can be taken to ensure success of this undertaking:
- There must be a strong commitment by all parties, management and employees in changing the business culture.
- Management consistency and strong leadership must flow throughout the entire organization.
- The question of “What’s in it for me?” must be addressed at all levels.
- Management must be fully prepared to do all that is required over the long run, not just following this month’s flavored program.
- Management must be willing to change their own bad habits and unhealthy practices before they can expect employees to change.
- Employees must become aware of the behavioral changes they need to make in order to respect supervision. After becoming aware, applying the new behavior is necessary.
- Magical management techniques do not work. Honesty, commitment, sensitivity, perseverance and diligence do.
- Managers and employees must realize that diversity is a good thing and that differences contribute in a positive way toward productivity.
- Cultural comparisons are natural. The problem isn’t the comparison, rather the tendency to see other norms in less favorable light.
- All must work towards and accept responsibility for setting a good example and enforcing company policies and standards.
- Communications lines have to be intact and an open door policy should be put into place.
How can managers and employees gain more information about one another in order to establish a respectful and healthy work environment? Four important actions:
- Hold interactive group discussions, research information about personality types and styles,
- Openly discuss differences in thinking on a one-on-one basis,
- Become more accommodating and accepting of other cultures and
- Work at understanding the needs of those you meet.
New Year, New Resolution, New Beginning…Why Not?
How can you assure achievement of the goals that you’ve now set for your business? See the tips below:
Be caring and mindful in making your resolution
Start with one thing at a time (little steps in time will equal miles)
Visualize your resolution
Write your resolution down
Have a plan, and an alternate plan
Build in accountability and support
Think creatively and innovatively
Give yourself credit where credit is due
Don’t be critical on yourself if you falter, regroup
Reward yourself for accomplishments
Above all, stay true to course and determined to achieve.
Dr. Marc, PS 63:7
If you would like to share your thoughts with Dr. Clark, he can be reached at drMarc@smartbizzonline.com. For a daily inspirational, visit his site www.smartbizzonline.com. He would enjoy hearing your comments.
Do you like the mysterious, the unexplainable, and the mystifying? Well then you would love to visit the 17 Hundred 90 Inn and Restaurant located in Savannah, Georgia. The Inn is the oldest hotel in the city, located on East President Street and it is nestled among many antebellum architectural treasures surrounding it. Its site is just a mere three blocks from Savannah’s renowned Factors Walk and River Street, perhaps the south’s finest restoration of an antebellum river port.
What is interesting about the 17 Hundred 90 is the talk about its haunting. There’s the story of Anne Powell, whose ghost has been seen by those staying in room 204 numerous times and visitors have also reported seeing a disturbing apparition in the basement kitchen of the Inn. She is believed to be an African-American servant with a flair for voodoo. There have been reports of being pushed from behind, the pulling and yanking of hair and the “jingling of bracelets”. (Strange, this only happens to women!)
However what is no mystery is the outstanding experience one will have in the Inn’s dining area. The service is remarkable, the quality of the food is marvelous and the attention to detail is without equal.
How does the Inn manage this? It happens because the staff is functioning as a well organized team and not stand-alone service attendants. Like a pocket watch with all of it internal mechanisms moving in sync, a team based on solidarity can be accurate and efficient in its performance. Individual team member thinking moves from “What can I accomplish? to “What can WE accomplish?”When everyone is pulling in the same direction, there is a synergism that is created that cannot be matched either by one working alone or in uncoordinated groups.
Studies have shown that employees who work using a team approach benefit from a higher level of energy and interaction with each other, and develop a greater commitment to getting things done and getting them done right. Team productivity goes up because everyone has a stake in the final outcome.
Trust between team members is something that is built over time. Relationships within teams are established and grow during the team formation process. This process includes: Forming, Storming, Norming, Performing, and Transforming.
Want to take the mystery out of how to create a better work team among your fellow employees? Start by developing the following seven personal characteristics which can help you contribute toward a positive, team oriented workplace:
1) Take on larger decision-making & problem solving responsibilities. Each team member has a responsibility to every other contributor on the team. This is critical. Working efficiently on a team requires you to actively participate in group decision, goal-setting & problem solving. Don’t settle for average, low risk decisions. Consider alternatives and stretch your thinking. Be open to creative and innovative suggestions from those around you.
2) Support the team spirit of collaboration. Putting aside your personal goals in order to seek a common goal desired by others is cooperation. The way you commit yourself and your resources to the task at hand can make a difference in how successful your team becomes. Share ideas, anxieties, expectations, concepts, theories and work toward your common interest. It is an all-for-one and one-for-all working environment.
3) Be self-motivated. Self-motivation can bring you a sense of fulfillment and contentment. Your most prevailing motivator is the value and worth that you feel as a result of personal effort and achievement. Your internal motivation will bring you and your team success, because motivation is contagious and will spread quickly. Know what triggers you to do your best. Remember that there is no one road to success, but as many as there are individuals willing to build them.
4) Encourage a sense of community. Every team member wants to feel like he or she belongs to something of value and worth. It’s human nature. When team involvement leads to meaningful accomplishment, team members experience the feeling of participating in something that is/was worthwhile. At every opportunity, provide positive reinforcement and support to your fellow team members. Let them know that they bring credibility and standing to the team and that things would not be the same without them. Don’t be skimpy with the pats-on-the back. People like them, want them, and need them.
5) As change comes, adapt and respond quickly. Taking the appropriate steps is necessary to make change work. Arriving at one goal is the starting point of working towards another. Do not be fearful to take ownership, change your attitude and views, support the management that surrounds you, confront challenges or keep your sense of humor. Remember that change is a challenge and an opportunity, not a threat. The most constant thing that you will encounter throughout life is change. Remember the words of Anon, “If you do what you have always done, you’ll get what you have always gotten.”
6) Place value on your human relations skill. It is good to possess the hand-on skills needed to perform your job, but your human relations skills are the most valuable of all. Learn how to communicate openly and effectively. Be an active listener. Sharpen your skills as a coach and counselor. The art of dealing with people will have a direct effect on how well you succeed. Remain high touch in our high tech world.
7) Expand your knowledge base. Personal and professional development is an ongoing process throughout your entire career. In order to continually contribute to your team’s efforts be willing to commit your time and energy to reading and participating in classes, seminars, or professional associations that keep your skills sharp. Educate yourself continually. Set goals for yourself and hold yourself accountable for achieving them. Ask yourself, “What KNOWLEDGE do I want to gain from this experience?” “What SKILLS do I want to be able to perform at the completion of my studies?” & “What BEHAVIORS do I want to display as a result of what I have learned?
As your knowledge grows, so will its benefits to you and your team. Employees who work in teams have an incredible potential to keep growing and reach heights unknown to those who work individually, and there is no mystery to that!
Dr. Marc, PS 63:7
What do Cho Ovu, Lhotse, Makalu, Kanchenjunga, Dhaulagiri, Annapurna, Manaslu, and Mt. Everest have in common? If you said that they are part of the Great Himalayan Mountain Range you are right on target. Luminous like a silver majestic fortress, the Himalayas mountain range of Nepal boasts of having eight of the world’s highest fourteen peaks over 8000m, (over 26,200 feet).
These peaks have spawned the enthusiasm for mountaineering. Mountaineering is the sport, hobby or profession of walking, hiking, trekking and climbing up mountains (In Europe this is known as alpinism). An early mountaineer’s goal was simple; to reach the highest point of any unclimbed mountain before another climber. However this “conquering the summit” activity now has evolved into specializations addressing how one skillfully masters the challenge of different types of mountain terrain encountered, whether it be all rock, snow or ice.
Mountaineers must possess great mental, physical, athletic, and technical ability if they have a desire to succeed. They must have a vast knowledge of rock formations, ice and snow slopes, crevasses, weather patterns, avalanches and the affects of altitude on the body. They must understand who they are, what their capable of doing, and their personal limitations. They must think in the confines of “team and us” and not “me and I”. Mountaineering takes specialized training and preparation, commitment and the will to see things through.
Service industry professionals require the same behavioral characteristics as mountaineers. These behaviors are intended to capture the essence of critical elements needed by them to aid them in driving their business forward in a highly competitive and ever-changing market.
It starts with knowing that one must change in order to grow. Change is the most constant thing that is around us. As long as you draw breath, you are capable of changing and growing. You can do anything you want to do, be anything you want to be. You are only limited by what you believe you can or cannot do. Whether you think you will succeed or that you will fail, you’re correct. One of those two things will happen, so why not lean towards the positive?
Steps that can be applied to aid in one’s self-development and behavioral change include:
- Accept personal responsibility for your won growth. Take steps now. What you do today will determine your readiness and success for tomorrow.
- Take time every day to do something for yourself. Do something that you enjoy and place value in.
- Take classes to stay current in your field of expertise. The world is changing rapidly and you must learn to manage change to avoid obsolescence. Life belongs to the living and he who lives must be open to change.
- Listen to cassette tapes and CDs on personal/professional growth topics. Set a goal of one per month and stick to it.
- Don’t live in the past. Yesterday is gone, tomorrow is not hear yet. You can only control your actions and emotions at this moment, so what is it that you should be doing right now?
- Learn from other people’s successes and failures. Why recreate the wheel if you don’t have to? Why suffer the consequences of a poor decision if it wasn’t necessary?
- Always deal with challenge head on. If you find yourself in a hole, quick digging. Challenges groom patience and patience grooms hope.
- Take time to reward yourself for sticking to priorities. Focus on the things that are truly important and necessary.
- Never say anything can’t or won’t be done. Where there is a will there is a way.
- Work at eliminate two time wasters from your weekly schedule. Become a better time manager.
- Understand how you learn best. Is it through hearing, seeing, doing, or feeling?
- Practice. Practice makes perfect, not really. Practicing the perfect makes perfect.
- Expand your awareness by reading daily. Business magazines, newspapers, etc.
- Learn seven new words a week to enhance your vocabulary.
- Develop yourself through networking. Become a resource to others and surround yourself with winners.
- Identify a mentor. Be groomed mentally, professionally and spiritually.
- Develop a “master mind” group. Select a half dozen people whom you can openly discuss ideas in a nonjudgmental way.
Remember, when you think you’re through, you are!
Dr. Marc, PS 63:7
Have you ever considered what it takes to be a serious contender in the Ironman World Championship Triathlon? This exercise in endurance is not for the faint hearted. To get to the starting line in Kona (the event is held in Hawaii) you have to be either remarkably lucky and get a placement through the lottery, or extremely fit and talented and win yourself a qualifying spot at one of the “making the grade” events held around the world.
Of the tens-of-thousands of tri-athletes contending to capture one of those coveted Ironman spots each year only 1,800 reach this pinnacle.
The Triathlon itself is grueling. First you have to complete an open-water swim of 2.4 miles. Then while catching your breath hop on a bike for a 112-mile race around the island. Once you have peddled the final 100 yards the only thing that you now have to do to complete this test of athletic endurance is to run a measly 26.2 mile foot race. Oh, by the way did you remember that there are 1,799 others competing against you for the coveted 1st place prize?
Running in the Ironman is in some ways no different that you as a business professional running your operation in a highly competitive service market. Just as an athlete trains and prepares to face the challenges that lie ahead of him or her, so does the business pro have to prepare.
In order to be a successful business marathon runner there are several proven principles you might like to consider adding to your daily fitness routine.
- Exhibit Maximum Effort: Each day when you line up in the starting blocks, your mindset has to be centered on the outcomes that you desire to achieve. You must envision it. Run the race through your mind and assess what it will take to finish on top.
- Staying Focused: If an athlete competing in the triathlon stands any possibility of finishing, let alone winning, he or she must focus on the finish line and ignore the distractions along the course. Likewise a business professional must concentrate on attaining the objectives they have set and not get distracted by variables they have no control over or dealing with things that are of low priority. Maximizing one’s strengths is vital.
- Demonstrate Resolve: Just as a runner must stay in his or her lane and keep up the same level of determined effort until he or she reaches the finish line, business pros must stay on track and be consistent in the handling of their products, services, resources and people. Their goal should be to keep the business driving forward. Remember persistence breaks resistance.
- Exhibit Toughness: In any marathon, the most important factor is not how many sign up to compete, but who completes the course and finishes the race (no matter if you are the first across the line or the last there is a level of achievement to be honored and recognized.)
- Passion to Achieve: An athlete’s years of dedication, commitment, perseverance, training and sacrifice becomes futile if at any time they lose their hearts desire to compete and win. The same can happen in business. If one looses the inward desire and drive to become what their capable of becoming, one will never realize their full potential. How far one can go will rest in the mind, heart and spirit of the competitor.
- Becoming Knowledgeable and Equipped: It takes many long and tedious hours, days, months and years into the preparation and making of a world class athlete. So should it be for the refinement of sharp business character and temperament. Practice does not make perfect. Practicing the perfect makes perfect.
- Competing According to the Rules: In order to meet the criteria and be eligible for the finals, a contestant must abide by the rules of the competition. A sense of fair play, honesty and integrity are paramount. In business, certain municipal, ethical and legal laws and statutes must not be dishonored.
- Self-Discipline: An imperative element of a tri-athletes preparation program is becoming grounded. Prior to a business professional becoming an admirable competitor, they must possess strength of mind and will, vision, become deep-seated in their beliefs, acquire high personal standards of honor, and use common sense wisely.
The Ironman World Championship Triathlon is just a mere 140.6 miles in distance. Small in comparison to the distance you will cover over the life-time of your business and career.
Are you up for the run? Hope so!
Dr. Marc, PS 63:7
